Vermont Bed Store - Customer Reviews
Today was my first visit, but it won't be my last! Philip was wonderfully helpful. He listened to exactly what I needed, and didn't pressure me to purchase anything beyond that. We had been to another store,but the staff were rude and unhelpful. My husband and I chose to spend a bit more, but give our business to someone professional, helpful, and honest. Today's purchase was fairly small (a mattress set for our 5 year old daughter),but Wendell's will be our first stop for all future furniture purchases. Keep up the great work, Phillip!
Love it!!! The installers put the frame of the bed part of the trundle duo too high, but we can lower it ourselves. Accolades from my mom and uncle - my mom slept better than she has in a decade. We can't wait to try them out ourselves! Thanks for everything!!
Ps - we bought an awesome sofabed at your furniture store later that day. Can't wait til it's ready!!
Alex J. - Swanton VT - 5-1-2014
Hello Wendell, I just wanted to say how pleased we were with Steve’s excellent, professional and informative service. My bed arrived yesterday and so far my first night’s sleep was wonderful, less aches and pains this am. You certainly run a topnotch business!!
Thank you!! Ann L - Westford VT
Steve helped my Husband and I (Tony and Joie) choose a new bed yesterday at the bed store in South Burlington. He spent a lot of time giving us all the information we were looking for. He was kind, considerate, patient and most of all, not the least bit pushy. We purchased bed (picked up at the warehouse immediately after purchase). Set it up at home and slept on it last night. Steve said we would sleep better because we wouldn't move so much - he was sooo right! I never woke up, not even once! Amazing!Thanks for helping us make a great decision! We will be back.PS - gentleman at the warehouse was really great too!Sincerely:
Joie & Tony
"Steve and Emma - The kids are loving their new mattresses! Thanks for being so accommodating. Chris & Charlie were quick and efficient with the delivery. Much appreciated."
"We recently purchased a new bed from the Bed Store and worked with Tara Farrell. Since bed shopping is not something you do everyday it can be a bit of a challenge. Tara was wonderful, she made the experience fun and worked with us tirelessly because we came in several days in a row to test out the beds. When we finally choose a Tempur-Pedic bed, they went above and beyond and delivered it to us that same day! They were great to work with from the sales team right through to the delivery and installation team!"
"Mollie and I could not be happier with our new Nursery crib and changing table. The delivery men were extremely courteous, perfectly on time and did an amazing job setting everything up and walking me through how to adjust the crib. Thanks so much!"
Mollie & Mike
"Thank you Steve for the wonderful experience we had at buying our Tempur-Pedic Cloud mattress and frame. You made it so easy to pick out what we needed with no pressure but very helpful. The delivery men were wonderful in bringing the set in and setting it up. They also were so willing without hesitation to put on my zippered mattress cover for me. They were friendly, courteous and careful not to hit anything, a joy to have in our home. Thank you so much for everything! We would certainly recommend Wendell's! You did a great job."
Al and Laurie
"Tara! We LOVE our bed! We count the hours until we can get back into it every night. Thank you so much for taking care of us and guiding us through purchasing our new mattress. Bethany, Greg, and Scrappy (who will not get out of the bed!)"
"Hi Tara, All I can say right now is... my smile has returned. :-) For myself, my friends and family, your team, and future customers. Thank You. "
"Got delivery today and very impressed with the young men that delivered."
- Al Gardner
"Delivery guys were excellent. '
- Anna Mae S.
"The guys/driver did an excellent job with the loveseat. They were awesome and did not give up... they did a GREAT JOB!"
- Chad S.
"Your delivery guys were awesome. I used to be loyal to [another furniture store]. Now I am loyal to Wendells."
- Aide Shepard
"Steve, As promised you delivered excellent service. Thank you. We truly love the bed and your service has been an added benefit."
"I wanted you to know - the delivery guys were fantastic-- super-friendly, did the job quickly and neatly, and I give them bonus points for not being grumpy with me re: our hard-to-find address!Thanks again and I will be sure to recommend you and the VT Bed Store to all my "looking to buy a mattress" friends."
"Tara, we would like to tell you, Melissa went out of her way to sell me a mattress after she had closed the store. She was very helpful and extremely obliging."
- Margo and Dave V.
"...we had such a great experience with you at The Vermont Bed Store. You really gave us an important education, and it was probably my most positive experience as a customer. We don't make too many large purchases, and we felt no pressure with this one. I just wanted to thank you for making us feel so comfortable.P.S: Those pillows have been amazing. Can't wait to pair them up with the new bed! :-)"
- Andrea & Pat